Customer Service Calls
The complaint of the day with regards to customer service is that after being on hold for three eternities, then explaining my problem, then discovering that the agent is clueless, then waiting for a manager, then discovering the manager needs to put me on hold for another eternity for no apparent reason, and then finally maybe actually resolving the issue that is not my damn fault in the first place, then.......
THEN.
They have the audacity to waste EVEN MORE of my time by asking me if I want to sign up for the "free" trial of the $79.95 web service or credit protection bullshit which if I don't cancel will be automatically charged to my account "for my convenience." NO, I don't fucking want it, you imbicile!!!!!